Trend: Telemedicine for Hund & Co.

Video consultation protects the nerves and wallets

Frankfurt. Telemedicine for pets relieves people and animals enormously. This shows a data evaluation of the animal health insurance of the direct insurer directly. Accordingly, since the start of the offer for there, direct customers have been unnecessary in four out of ten video consultation, for example because the symptoms have turned out to be harmless. 90,000 video consortations for insured dogs and cats have been evaluated since 2021.

“For the animals, the video consultation at the tele veterinarian means less stress, as well as for their owners,” says Christian Brodhun, product manager Health & Pet Insurance directly at DA. “If a initial diagnosis is made by the online veterinarian after the owner's symptom description, further treatment by a veterinarian is often unnecessary depending on the finding.”

The online veterinarian can help with these diseases
Telemedicine for petsThe online consultation for pets is a contact point for a stress-free, veterinary initial consultation from home if the animal shows abnormalities or symptoms. Often the cause turns out to be harmless and can be remedied under veterinary guidance. Otherwise the practical visit will be advised. Advisory services for health care, travel with animals, overweight or to improve the quality of life in older pets can also be performed in the video call. In addition, a second opinion can be obtained if there is already an initial diagnosis and the course of chronic diseases.

“The online veterinarian can help in many cases, but of course not all problems can be solved online. Especially with acute emergencies, a veterinarian should always be consulted on site directly,” says Christian Brodhun.

Savings potential by telemedicine for the animal
General studies for dogs and cats cost according to the veterinary fee schedule (Got) At least 23.62 euros. Depending on the effort of the investigation and the practical location, veterinarians can also request the two or three times the set, i.e. up to 70.86 euros plus sales tax, for a general investigation. In contrast, the online consultation only costs just under 20 euros.

Animal owners with the animal health insurance completed usually get the service in their own additional payment. You also benefit if a reduced deductible was agreed with the online veterinarian and transfer to the on-site practitioner. In the case of elaborate follow -up treatments or operations, savings for pet owners can be several hundred euros.

More information about the online consultation hour → www .da -Direkt .de/t i e r v e r s i c h e r u n g/o n l i n e t i e r a rzt.